All posts for “empathy”

empathy

What Explanation and Design Have in Common

Posted by: leelefever on May 23, 2013- 10:17am

Categories: Art of Explanation, design, empathy, Explanation, IDEO

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We hear a lot about design these days.  Apple products are probably the most popular examples.  The idea is that Apple became one of the most valuable companies in the world, in part, because they focus on the design of their products.   But what does that mean, really? What do organizations who focus on design do differently?   Recently the TV show 60 Minutes featured the design company IDEO, which was founded by David Kelley. At multiple points in the interview, Kelley mentions an idea that... Continue Reading

Bill Clinton Shows Why Explanation is an Art

Posted by: leelefever on September 9, 2012- 1:21pm

Categories: Art of Explanation, empathy, Explanation, packaging, politics, Speaking

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Late last week I got a text message from my politically-conservative brother in North Carolina that said “Has there ever been a better political speaker than Bill Clinton?” Indeed, wherever you stand on the political spectrum, it’s difficult to deny the effectiveness of Bill Clinton as a speaker.  E. J. Dionne published an opinion in the Washington Post where he said:  Bill Clinton is typically described as the empathetic, feel-your-pain guy. But his greatest political skill may be as a... Continue Reading