Managing Online Forums - A New Book By Patrick O'Keefe

Patrick and I go way back in web terms, but met for the first time this year at SXSW.

Online Community as Party

A while back I posted an entry called Your Community is a Party Waiting to Happen that outlined a number of common sense ways that hosting a party is like managing an online community. I really believe the metaphor is useful and I've developed a talk on the subject.

Here are the slides from the talk...

Online Community Planning - Getting the Party Started

One of the mantras of the Online Community Unconference became "keeping the party rolling" - not because we partied all day in night, but because many attendees were already in the community business, but looking for ways to improve the experience and value on an ongoing basis. Indeed, the group was a mix of the very experienced and those just getting started.

Cory Doctorow on Managing Hostile Jerks in Your Online Community

In this Information Week article , Cory Doctorow, author and co-editor of Boing Boing takes a look at how to deal with trolls - people that are toxic to communities due to their aggressiveness and persistent poor behavior.

True to form, Cory uses a geeky radiological metaphor to explain the tactics...